Customer Service Associate

  • at Reliance Retail
  • Posted On 23 Mar, 2023
  • Pan India
  • Exp. 2-3 years

Skills

Communication, Excel


Job description

  • Spearheading the inventory management of the store
  • Arranging the BOH segment wise & brick wise keeping it neat & clean for smooth replenishment
  • Planning of D2F (Door to Floor) process as per the requirement and monitoring its business impact
  • Planning of GRDC, RTV, and IST for smooth execution and timely closure
  • Keeping the BOH systematic and ready for online order execution
  • Adherence of the Global count process in-store and taking corrective action on discrepancies
  • System shrinkage should be under control & below the norms
  • Key accountability for movement of stock & keeping the documentation the same as per SOP
  • To implement the D2F mechanism of the replenishment process and ensure the availability of merchandise in FOH whichever are in BOH
  • Monitoring and abiding of TAT for PL & EB GRN as per process
  • Coordination with DC team and transporter for smooth merchandise flow inward/outward of stock in store

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