Please refer to our Cancellations and Refund policy page for details on our Returns policy.
Policy
We wish to deliver the products purchased from BeUnic in the best condition and fastest possible time. We have tied up with logistics partners and all orders placed get dispatched from various creators across the world.
Delivery Time
Given below is the estimated delivery time, based on the location of the buyer
Standard Delivery Time
India 8 to 10 working days, 60-day delivery guarantee.
Outside India 30 to 45 working days, 60-day delivery guarantee.
Our Courier Partners
Depending upon the location of the buyer, we choose the best available option for logistics and delivery.
Undeliverable Packages
For the orders which are returned to us as undelivered, the customer will have to pay delivery charge to get the product delivered again. If the parcel is not received, you may write to us at support@BeUnic.in
You can place orders on BeUnic using Paypal, debit card/credit card/internet banking/UPI or wallets.
Issues with Payment
a. Payment Failure
Payments could fail due to a network or balance issue, we’ll send you an e-mail to notify you of the payment failure.
Note: If your payment is debited from your account even after a payment failure, then don’t worry it will be credited back within 7-10 days after we receive a confirmation from the bank.
b. Payment Pending
A pending payment message could also be received due to following reasons:
Payment confirmation pending: If the payment has been made using net banking, we may be awaiting the bank’s confirmation. This process may take some time. In the meantime, you may contact your bank.
Incomplete payment: If at any time your initial payment attempt was unsuccessful, the payment might stay in the pending stage. In that case please retry payment once you go to the Checkout page, when you receive an email from us so that we can process your order immediately.
Note: If your payment continues to be in process, you will see a “We haven’t received payment confirmation from your bank or credit card yet”. In such cases, do not attempt paying a second time unless you’re sure that your payment failed.
If you mistakenly pay double, we’ll refund your extra payment within 7 working days.